Book for Holiday Boarding!

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Hello Pawrents,

Our holiday boarding is filling up fast, don't wait to reserve your spot now! Our Montrose location is currently 80% full for Thanksgiving and Heights isn't too far behind, especially for large and family size kennels. Create your reservations online through your customer portal, or reach out to our staff to help you get booked. You can also add on a grooming appointment to get your pup nice and spiffy for the holidays! 

Daycare will be blocked temporarily during the following days to reserve space for boarding requests first. If you already have daycare scheduled during these dates, it will not be cancelled. An announcement will be sent out when daycare is available again during these dates.

  • November, Monday the 24th - Saturday the 29th

  • December, Friday the 19th - January, Monday the 1st

As a reminder, any boarding reservation during the holidays is required to have a 50% deposit paid, unless there are sufficient boarding packages on your account. Please see our Cancellation and Deposit policy on the website for more information. 

Also listed below are common FAQ's we receive about what belongings and food you're able to bring for your pet's stay. We want your pup to be as happy and comfortable as can be, but we do have some restrictions on certain items. Please let us know if you'd like any clarification!

Thank you for your cooperation as we get ready for the howl-idays, we look forward to seeing all the wagging tails soon!

Sincerely, Wag'n World 

Important Update to Package Expiration Policy

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Dear Wag’n World Family,

At Wag’n World, we are always working to provide the best care for your pups while keeping our business sustainable so we can continue serving our community for years to come. We want to share an important update to our daycare and boarding packages.

What’s Changing:
Starting September 15, 2025, all NEW packages purchased will include an expiration period:

Daycare Packages: Valid for 90 days (3 months) from the purchase date 

Boarding Packages: Valid for 180 days (6 months) from the purchase date

 This change will help us better plan and forecast our daily, weekly, and monthly operations, and it encourages families to take full advantage of the savings and benefits of their packages. This new policy will be applied to all 5, 10, 20, and 30 day packages.

What’s Not Changing:

Any current packages purchased before September 15, 2025 will remain exactly as they are today. No expiration dates will be added. You can continue to use them at your own pace.

Our commitment to transparency, quality care, and open communication with you remains the same.

We understand this is a shift from how things have been, but this is a fair and necessary step to ensure Wag’n World can keep delivering the safe, loving, and professional care your pups deserve. 

Thank you for your continued trust and support and for being part of the Wag’n World family. If you have any questions about this change, please don’t hesitate to reach out to our team.

With gratitude,
Nathan Rao & the Wag’n World Team

IMPORTANT SAFETY MESSAGE - Help Us Help You!

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Hello PAWrents!

As we gear up for a bustling holiday season, we want to remind you that Wag'n World operates strictly by reservations. This ensures the safety and well-being of all our furry guests and our staff members.  

We have plenty of staff and space for ALL pups to come play. If you want to get in with the fun at Wag'n World, make your reservations now! It can be difficult to forecast the amount of staff needed when reservations are made last minute. This results in limited availability and pups getting added to the waitlist. If you arrive without a reservation, we may not be able to accommodate your pup, and they might have to be placed as a SOLO for the day or even turned away. WE DO NOT WANT THIS! We know you want your pups in for daycare fun and overnight adventures! If you are able, please reserve your daycare and boarding reservations as far in advance as possible. We understand things happen and if you need a last minute reservation, please reach out to us and we will do our best to help you.

Don't forget that your pup can use both our Heights and Montrose locations interchangeably, no new evaluation required! Take advantage of all the features Wag'n World has to offer at both facilities.

Thank you all for your cooperation and your understanding that the safety of the pups and staff is our number one priority! Don't leave your pup bored at home — book their fun filled reservation at Wag'n World today!

If you need assistance booking out your reservations please email or call and we would be more than happy and willing to help you all! 

Sincerely, Wag'n World 

Wag’n World NEW Concierge Service Launch

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Montrose is full… but the fun doesn’t have to stop.
We’re officially previewing our brand-new Concierge Service Program—giving Montrose pups a FREE ride to our beautiful Heights location this month only. No other pup facility is offering this feature.  Wag'n World's One-Stop-Shop offering yet another feature just for you and your pup! More pricing/plans to be unveiled soon! Take advantage NOW!


Why? Because summer waitlists are growing and traffic headaches shouldn’t get in the way of your dog’s day of play. Check out the details listed below. 

Updated Grooming Hair Length Categories

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We are wanting to announce an update to our Grooming prices. After much discussion, a new category for hair length has been added. This is to fairly compensate our Groomers for the additional time, effort, and wear on tools when longer hair lengths are requested. Most parents will not see an increase in price unless you are looking for a haircut that is longer than 3/4 inch. 

To clarify, the new hair length categories are as follows: 

  • Smooth Coat - Short, single coat that lays close to the body

  • Short Hair - Length that is up to 1/2 inch after the grooming service is complete

  • Mid Hair - Length that is up to 3/4 inch after the grooming service is complete

  • Long Hair - Length that is up to 1 inch after the grooming service is complete

We are also excited to announce the addition of a "Paw & Nose Balm" and "Blueberry Facial" as add ons for our Grooming services!

Spring into Savings!

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Spring is closer than you think, and that means more sunshine, more fun, and more adventures for your pup! 🌷🐶 Whether you're heading out for spring break, a weekend getaway, or just need a fun daycare option, Wag’n World is here to give your dog a tail-wagging good time!

🎉 BOOK BY MARCH 1ST & receive 10% OFF boarding stays for the months of March & April! (this offer cannot be applied on top of boarding packages at checkout)

🚨 All reservations must be made through a customer service representative by March 1st to receive this exclusive offer. Spring bookings are filling up fast—don’t wait! Secure your pup’s spring stay today! ⬇️

Let's make this the best spring ever—for you AND your pup! 🌞🐾

 
 

Wag’n World 5th Annual Donation Drive! 

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Wag’n World’s 5th annual blanket and food drive will take place from November 1st to November 30th. All donations will be taken to the Harris County Pets Animal Shelter. Drop off food and blankets for both cats and dogs at our Montrose or Heights facility. The list of items the shelter is in need of are as followed:

  • Cat & kitten food (dry & canned)

  • Cat toys or enrichment items

  • Cat beds (small & washable, NO large dog beds)

  • Cat treats

  • Blankets (small fleece blankets are preferred)

  • Dog & puppy food (dry & canned)

  • Dog treats

  • Pet training pads or "pee" pads

  • Bath mats and bath towels (must be clean)

  • Peanut butter - creamy only, can not contain xylitol or birch sugar

  • Bleach and Laundry Detergent

  • Electric heating pads

  • Newspaper

  • Hand sanitizer

You can also give a monetary donation at friendsofcountypets.org

Starting November 1st! Calling All Medical Professionals of Wag’n World! 

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🚨‼️🔔🗣️📣STARTING NOVEMBER 1st! Redefining the intersection of Houston’s medical professionals and pet care industry, bringing the services and support that everyday people truly need and deserve. Wag'n World is the FIRST and ONLY facility in Houston to open up as early as we are setting the stage for more changes to come as we evolve and grow every day. 🚑🏥🩺🩻⚕️⛑️😷

✅ PS: up-to-date credentials ARE REQUIRED for this program.

DID YOU KNOW? - Pup Perks

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Hello Pawrents,

Take advantage of our upgraded and NEW pup perks! An explanation of each can be found below!

FREE Daycare Raffle *NEW* - Starting Monday, September the 23rd, we are introducing our limited time daily raffle drawing Monday - Friday. If your dog is checked in for daycare, they are automatically entered to win a FREE day of daycare to use at anytime. Could be used the day they win, or you can save it for a future day of daycare. The choice is up to you!

$50 Referral Reward - This referral program was already in place, but we have updated the reward to a whopping $50 (store credit) per pup who is referred to Wag'n World by you! Spread the word and get unlimitedly rewarded! Tell all of your pup pals about us and make sure they mention you when they check out on their first day.

Birthday Reward - On your pups birthday month, we send out an email for you to redeem a FREE day of daycare to your pups account! What's better than gifting your pups a full day of fun with their fur-iends for their birthday?! 

Member Rewards Points - Every dollar you spend earns you 1 point. Every 100 points can be redeemed for $1. Add up your points and redeem for any service we offer! 

TAKE ADVANTAGE OF ALL OF YOUR PUP PERKS TODAY!

CAN I USE BOTH WAG’N WORLD LOCATIONS?!

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Hey Wag'n World Pawrents!

There seems to have been some confusion lately on the ability to use BOTH locations.
WE REPEAT! IF YOUR PUP HAS PASSED AN EVALUATION AT EITHER LOCATION, YOU ARE ABLE TO USE BOTH THE MONTROSE LOCATION AND THE HEIGHTS LOCATION FOR ANY OF YOUR PUPS NEEDS!!!! (Daycare, Boarding, and Grooming)

With summer time numbers rising both in temperature and pups visiting Wag'n World, please get your reservations in. If your "Home Base Location" is fully booked, try the other location that is under 5 miles away! 

We hope this clears up any confusion and cannot wait to see you and your pup this summer! :)

POOP IN THE HOOP!

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Get your reservations in for the month of May to celebrate with us and GET LUCKY! Since it is our lucky #7 years of service, Wag’n World welcomes you all to participate in our new game POOP IN THE HOOP! When you drop off your dog for daycare, boarding, or grooming and your dog poops in a hula-hoop in their play yard, not only are they “winning when they’re wagging”, but they are winning you some major opportunities to save!

1 poop in the hoop = 1 free day of daycare or 1 night of boarding (dependent on what your dog is there for that day).

Stay tuned on our social media for more bonus challenges, more prizes, and of course for your POOP IN THE HOOP WINNERS!